Citrix Help Select an issue below to view more information and resolution:. Using Citrix with Internet Explorer 11 Issue. After upgrading to IE 11, or when using IE 11 with Windows 8 or 8.1, users are often prompted to select either Open or Save “launch.ica” whenever they click on the icon to launch a Citrix desktop or application. Resolution. Add to the Local Intranet zone in IE Security settings.
![Uninstall Uninstall](/uploads/1/2/5/6/125643281/789565844.png)
Add (or all of lsuhsc.edu) to the Compatibility Mode list. Enable Protected Mode for the Intranet Sites zone in IE Security settings. Return to Issue.
Citrix Web Interface sometimes fails to recognize that no client is installed Resolution. Double click file called 'CitrixReceiver.exe'. Accept installation defaults. If prompted to choose either “Add an Account” or “Finish”, be sure to simply click “Finish”. Navigate to to access Citrix resources Return to. Note: Citrix Receiver is supported on Mac's running OS X 10.5 and above - Mac users navigating to should be prompted to download the client. If issues occur the below process can be used to download and install the client manually.
Recently I installed Citrix Receiver 3.4 on a W2008R2 Terminal Server. For every user logging in, the message appeared 'Citrix Receiver has stopped working'. Therefore I tried to uninstall it but when running the uninstaller, I have the same message and cannot remover Citrix Receiver from the server.
Launch the file from your Downloads folder and double click 'Install Citrix Receiver.pkg'. Accept all of the prompts to complete the installation.
Once Citrix Receiver for Mac is installed you can use Safari to navigate to to connect to Citrix. Launch the file from your Downloads folder and double click 'Uninstall Citrix Receiver.app'. Accept all of the prompts to complete the uninstall. Note: Configuring Citrix Receiver is not required to connect to LSUHSC Citrix resources. Users can navigate to to access Citrix after the Citrix Receiver client is installed.
Navigate to 'Applications Citrix Receiver' to launch the installed client. Enter 'citrixweb.lsuhsc.edu' when prompted for work email or server address - note that your LSUHSC email will not be accepted. Login with 'lsumc-master USERNAME' and your LSUHSC password to continue.
Click the '+' icon Then click 'All Applications' to select the resources you would like to use Return to.
. Log into the computer as a Windows user with Local Administrator rights. Open the Windows Control Panel. Select Uninstall a Program, or open Programs and Features.
Locate the Citrix Receiver or Citrix Online Plugin application in the list of installed programs. Right-click on the entry in the list and select Uninstall.
![Citrix Receiver For Mac Uninstall Citrix Receiver For Mac Uninstall](http://kb.mit.edu/confluence/download/attachments/152584373/1.png)
If you need to re-install Citrix, proceed to Mac OSX:. Citrix Receiver from Blackbaud's website. Open the CitrixReceiver.dmg file. Select Uninstall Citrix Receiver. How to remove files remaining on a system after uninstalling Citrix Receiver for Mac:. Follow the prompts to uninstall.
Once uninstall is complete, select Install Citrix Receiver.